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Frequently Asked Questions
Privacy
We at Mooch are committed to the privacy of
customer information. We will never pass on your personal details or your sales
history to an unrelated company. We believe that this information should be
kept private.
Newsletter
Mooch sends by email
Newsletters to those who subscribe to the service.
The newsletters contain the latest product information,
special offers, new arrivals and general
items of interest. As a subscriber, you will be able to tailor the information
received to suit your requirements. An individual email address will never be
used for any other purpose, and will never be supplied to a third party.
Information Collected
When browsing Mooch, our
Internet Service Provider records your visit and logs the following information
for statistical purposes:
- Your
server address
- Your
top level domain (e.g. .com, .gov, .au etc.)
- The
date and time of your visit to the site
- The
pages you accessed and the documents downloaded
- The
type of browser you are using
Security
When a customer proceeds to the check out area, they are
moved into a secure server which operates on encryption. Personal information,
order details and payment particulars are encrypted as they are sent to and
from your computer.
Customers using a credit card should note that credit card
details are not stored on any Internet database, and is not stored on the Mooch
server.
Information such as your name and address is stored on our
server as a convenience to customers and for us to facilitate any customer service
enquiry.
Links
This Web site may contain links to other sites. Please be aware that Mooch is not responsible
for the privacy practices of such other sites. We encourage our users to be
aware when they leave our site to read the privacy statements of each and every
Web site that collects personally identifiable information. This privacy
statement applies solely to information collected by this Web site.
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